Case Study Overview
Zoey gave ManaMed a single, self-service portal for accurate pricing and instant order capture. The result: fewer touches, fewer mistakes, and a team freed up to focus on customers.
For ManaMed, the transformation was swift and significant. Consider their results after switching to Zoey:
- 50% more orders processed since moving to Zoey
- 50% less labor required to manage orders
- Customer-specific pricing applied accurately on every order
- Data entry mistakes largely eliminated
- Buyers and distributors place orders via self-service, 24/7
- Roles and permissions reduce support requests and keep teams in sync
“In our day-to-day, Zoey keeps making our lives easier—eliminating tasks in our workday.”
— Erik Lorenz, CIO, ManaMed
What Changed
ManaMed moved from emailed orders and duplicate entry (QuickBooks + UPS Worldship) to a centralized online portal built for order capture. Sales reps now focus on winning and onboarding accounts instead of manually pushing paperwork. Buyers see their correct, contracted pricing the moment they log in—no back-and-forth, no invoice clean-up.
Why It Matters
With Zoey, ManaMed reclaimed time and redirected the same team toward growth and customer success. As product lines expand, customers discover more of the catalog—and additional sales follow—without adding operational overhead.
If you’re still relying on manual processes, the cost of waiting only increases. Zoey’s onboarding, integrations, and data-mapping tools make the switch achievable—and the payoff tangible.
Ready to modernize? Let’s talk about how Zoey can help your team sell more with less effort.
Case Study Snapshot
Industry
Health & Medical
Technology
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