Insight Digital Transformation

Report: Why B2B needs a digital upgrade

B2B commerce has moved online, but trade credit has not kept pace. As more suppliers shift sales to digital channels and customers demand longer, more

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sarah-falcon
January 26, 2026
Report: Why B2B needs a digital upgrade

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Digital TransformationPayments

B2B commerce has moved online, but trade credit has not kept pace. As more suppliers shift sales to digital channels and customers demand longer, more flexible payment terms, legacy credit processes are creating friction, risk, and administrative strain. This report explores why traditional trade credit models are no longer fit for purpose and how the growing digital gap between B2B leaders and laggards is reshaping competitiveness across the UK market.

Based on research conducted with 500 UK B2B businesses in partnership with Cebr, the report reveals how ecommerce adoption, digitisation, and modern credit solutions are closely linked to productivity, revenue growth, and operational resilience. It examines the real pressures suppliers face, from extended payment terms to rising bad debt, and shows how digital trade credit can deliver a win-win for both suppliers and customers.

Download the full report to understand why now is the moment for a digital credit upgrade, explore the data behind today’s B2B payment challenges, and learn how modern trade credit solutions can help businesses grow, compete, and improve productivity in an increasingly digital economy.

Download Now

About the Author
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Sarah Falcon