Dynapac reimagined its digital after-sales business following a change in ownership—launching a fully integrated B2B commerce platform on a tight timeline and
Case Study Overview
Dynapac reimagined its digital after-sales business following a change in ownership—launching a fully integrated B2B commerce platform on a tight timeline and budget. Built on Intershop, the new solution connects seamlessly with multiple ERP systems to deliver real-time pricing, availability, and smooth transactions. With features like “my fleet” management, intuitive design, and personalized content, the platform dramatically improved the user experience. Cross- and upselling capabilities are now boosting revenue while keeping customers engaged and satisfied.
Case Study Snapshot
Region
Europe
Industry
Automotive & Spare Parts
Technology
Services
Solution Architecture
