Glen Dimplex Australia Builds a Scalable B2B Experience with BigCommerce

Discover how Glen Dimplex Australia transformed its B2B operations by launching a self-service ecommerce portal on BigCommerce B2B Edition, enabling trade

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Case Study Overview

Discover how Glen Dimplex Australia transformed its B2B operations by launching a self-service ecommerce portal on BigCommerce B2B Edition, enabling trade customers to browse products and place orders independently. By integrating with ERP and OMS systems and automating complex pricing, fulfillment, and routing logic, the brand onboarded over 600 customers and now processes 95% of spare parts orders online. The scalable platform streamlined internal workflows, reduced manual effort, and unlocked growth opportunities across regions and product lines.

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Case Study Snapshot

Industry

Home Goods & Furniture

Technology

BigCommerce,

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