Contributed by Sana Commerce
Sunsit expands into new markets and enhances efficiency with Sana Commerce
The challenge
Case Study Overview
The challenge
Sana Commerce highlights the success story of Sunsit, a B2B garden furniture company that transformed its online business with our integrated e-commerce solution. Facing challenges with an outdated platform that hindered growth and customer engagement, Sunsit turned to Sana Commerce for a tailored solution.
The solution
Sunsit’s objectives for upgrading included simplifying the ordering process, enhancing customer experiences, and improving operational efficiency across all departments. Sana Commerce integrated Sunsit’s existing ERP with a tailored e-commerce platform designed to manage complex processes, streamline workflows, and improve overall customer satisfaction.
The results
A 15% increase in web store turnover, a 62% rise in unique buyers, and a 50% reduction in order processing time. The new platform enabled better product visibility, faster order processing, and improved tracking, all while offering personalized shopping experiences. It also allowed Sunsit to broaden its market reach and target new customer segments, fostering a significant increase in online sales. The platform’s efficiency also freed up time and resources, enabling Sunsit to focus on customer service improvements and product innovation.
With Sana Commerce’s integrated platform, Sunsit has achieved its goals and positioned itself for continued growth in the e-commerce landscape.
Case Study Snapshot
Region
Europe
Industry
Home Goods & Furniture
Technology
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