Contributed by Sana Commerce
United Pacific Industries optimizes sales and operations with Sana Commerce
The challenge
Case Study Overview
The challenge
United Pacific Industries, a leading distributor of automotive parts for over 40 years, sought to streamline their complex B2B operations and enhance customer service. Frustrated with their manual order system and the limitations of mainstream e-commerce platforms, they turned to Sana Commerce for a tailored solution.
The solution
Sana Commerce Cloud provided United Pacific Industries with a robust and adaptable platform that seamlessly integrated with their Microsoft Dynamics ERP. This strategic move led to significant improvements in efficiency and customer satisfaction.
The results
United Pacific Industries has gained over 1,000 new B2B customers and has seen a 20% increase in sales growth. By automating their order process, they’ve saved 20-30 minutes per order, allowing their team to focus on building customer relationships.
The integrated platform has also simplified catalogue management, eliminating the need for manual product data uploads. With enhanced product information and seamless Salesforce integration, United Pacific Industries has boosted sales and improved cost efficiency.
Case Study Snapshot
Region
North America
Industry
Automotive & Spare Parts
Technology
Related Content
TreviPay Crossroads 2026
Crossroads returns in 2026! After a sold-out inaugural event, the premier B2B payments conference is back in Kansas City with more content, more networking and more opportunities to explore the future of payments. Over 250 B2B leaders, 30+ sessions from top brands and innovators.
B2B eCommerce World Americas
Join us in Indianapolis for a dynamic two-day conference at B2B eCommerce World Americas. Featuring transformative workshops, exclusive networking opportunities, and insightful sessions tailored for manufacturers and distributors. Don't miss this chance to elevate your digital journey!
B2B eCommerce World APAC
Join us in Melbourne for a dynamic two-day conference at B2B eCommerce World Asia Pacific. Featuring transformative workshops, exclusive networking opportunities, and insightful sessions tailored for manufacturers and distributors. Celebrate the industry's finest at the B2B eCommerce Industry Awards 2026.